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Data Science and Intelligent Computing Techniques

Unveiling the Potential of Artificial Intelligence (AI) Platforms for Revolutionizing Recruitment Processes in Organizations Operating in India

Authors: Ishita Malaha and Suruchi Pandey


Publishing Date: 09-12-2023

ISBN: 978-81-955020-2-8

DOI: https://doi.org/10.56155/978-81-955020-2-8-62

Abstract

This research paper explores the potential of artificial intelligence (AI), specifically existing AI platforms, in fostering fair recruiting practices while eliminating biases. The study investigates how AI-powered recruitment platforms can contribute to creating a more equitable and inclusive hiring process, enhancing the representation of underrepresented groups, and mitigating discriminatory practices. The objectives of this study encompass evaluating the effectiveness of Artificial Intelligence in enhancing diversity and inclusion in recruitment, assessing the ethical considerations and challenges associated with AI adoption, and providing practical recommendations for organizations aiming to adopt AI solutions in their recruitment strategies. Through a mixed-method research approach, including interviews with industry professionals, analysis of relevant articles, and examination of AI service vendor websites, valuable insights were gathered. Findings indicate that AI platforms offer various functionalities, including resume screening, candidate sourcing, interview scheduling, and skills assessment, which can streamline the recruitment process, reduce bias, and increase efficiency. Organizations operating in India have adopted AI in different stages of the recruitment cycle, with a significant focus on resume screening. AI tools such as Phenom and Eightfold.ai, Paradox, Calendly, Talview, and Zappyhire have demonstrated positive outcomes in terms of time savings, improved candidate experiences, and increased diversity.

Keywords

Artificial Intelligence, AI, Recruiting, AI in Recruiting, Human Resource Management, Technology, Automation, Mitigating Human Bias, Fair Recruiting, Inclusion.

Cite as

Ishita Malaha and Suruchi Pandey, "Unveiling the Potential of Artificial Intelligence (AI) Platforms for Revolutionizing Recruitment Processes in Organizations Operating in India", In: Satyasai Jagannath Nanda and Rajendra Prasad Yadav (eds), Data Science and Intelligent Computing Techniques, SCRS, India, 2023, pp. 703-709. https://doi.org/10.56155/978-81-955020-2-8-62

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